Cosora - Privacy Policy

Cosora obtains Personal Data about you from various sources to provide our Services and to manage our Sites. “You”may be a visitor to one of our websites, or a user of one or more of our Services (“User” or “Cosora User”).

The Personal Data we collect from you and the process is:
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👋 Your name: So that we can call you by your name.
📧 Your email address: So that we can send you updates on your o, sign you up to our waitlist, reset your credentials, or verify specific actions taken by you.
🌐 Your city of residence: So that we can estimate your carbon footprint more accurately, mainly because different regions have different electricity mixes that directly influence your impact.
🌿 Your lifestyle habits: So that we can estimate your carbon footprint more accurately. This includes actions and facts regarding your mobility, travel, utilities, household, spending, and diet.
🖱️ Your usage data regarding our Services and Sites: So that we can identify which parts of the experience in our Services and Sites could use some improvement, and make them better for you.
💻 Your browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting, so that we can tailor your experience when you use our Services and Sites. Read more here.

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We will collect data from you if you:
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Contact us via post, email, or telephone, and provide any Personal Data.
Place an order for Services on our web app.
Are prompted to share any Personal Data when using our web app and provide such data.
Complete an online contact form in any of our Sites.
Provide your contact details to us when registering to use our app.
Visit or browse our Sites in accordance with our Cookie Policy.

You have choices regarding our use and disclosure of your Personal Data:

1️⃣ Opting out of receiving electronic communications from us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as possible. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our Services.

2️⃣ How you can see or change your account Personal Data. If you would like to review, correct, or update Personal Data that you have previously disclosed to us, you may do so by signing in to your Cosora account or by contacting us.

3️⃣ Your data protection rights. Depending on your location and subject to applicable law, you may have the following rights with regard to the Personal Data we control about you:
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The right to request confirmation of whether Cosora processes Personal Data relating to you, and if so, to request a copy of that Personal Data;
The right to request that Cosora rectifies or updates your Personal Data that is inaccurate, incomplete or outdated;
The right to request that Cosora erase your Personal Data in certain circumstances provided by law;
The right to request that Cosora restrict the use of your Personal Data in certain circumstances, such as while Cosora considers another request that you have submitted (including a request that Cosora make an update to your Personal Data); and
The right to request that we export to another company, where technically feasible, your Personal Data that we hold in order to provide Services to you.

Where the processing of your Personal Data is based on your previously given consent, you have the right to withdraw your consent at any time. You may also have the right to object to the processing of your Personal Data on grounds relating to your particular situation.

4️⃣ Process for exercising data protection rights.

‍In order to exercise your data protection rights, you may contact Cosora as described in the Contact Us section below. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Data. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority in your country.

For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If we no longer need to process Personal Data about you in order to provide our Services or our Sites, we will not maintain, acquire or process additional information in order to identify you for the purpose of responding to your request.

we care about your privacy.

👋 Welcome to Cosora!